lunes, 25 de noviembre de 2013

Free Entry: Complaint Letter)


https://www.dropbox.com/s/uwt05iybiw5m4nn/COMPLAIN%20LETTER.docx
(It is the link for the Complaint Letter)

Reflection:
My free entrey is abour how to write a complaint letter because it is important to know how to write diplomatic and courteus at all times. No matter how justified your complaint may be, your letter have not to become angry, sarcastic or threatening. With this activity I learn how to write in the best way, for example, the letter must be short and concise.

As well, in the compaint letter it is necessary to include important dates or places (for example, when and where you bought the product or received the service), and include any additional relevant information you can (such as the product number or type service).

In conclusion, if the complaint letter is written diplomatic, formal and politely, it could have positive results and better response.

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